Development of an Executive Dashboard as a Decision Support Tool on the myUnila Application
Article Sidebar
Main Article Content
Abstract
Advances in information technology and the concept of big data require higher education institutions to prioritize data-driven decision-making. Universitas Lampung has developed the myUnila Super Apps under a "One Data" initiative to integrate academic and administrative services into a single unified platform. However, the ability of university executives to access strategic data quickly and comprehensively still requires further improvement, as important data remain scattered and not yet integrated into a single interface. This study aims to develop a web-based executive dashboard module within the myUnila application using Next.JS as the frontend framework and Laravel as the backend. System development was carried out using the Scrum methodology completed in 8 sprints with 14 features from the product backlog. The dashboard presents data including faculty-level and study program-level lecturer-to-student ratios, accreditation data, and lecturers’ key performance indicators (KPIs). A drill-down feature was implemented to enable hierarchical data exploration from university level down to individual study programs. System testing was performed using User Acceptance Testing (UAT) and yielded an acceptance rate of 88.4%, categorized as Excellent. These findings indicate that the developed executive dashboard system successfully met functional requirements and was well received by users, suggesting its potential to support strategic decision-making within Universitas Lampung.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
References
M. Rifai and M. Akbar, “Implementasi Metode User Centered Design (Ucd) Pada Pembangunan Sistem Penyediaan Obat Berbasis Android,” Jurnal Pengembangan Sistem Informasi dan Informatika, vol. 1, no. 4, 2021, doi: 10.47747/jpsii.v1i4.552.
G. Van Leeve and S. Petratos, “Framing Data Governance Amid AI Advancements in a Public University in South Africa,” European Conference on Management Leadership and Governance, vol. 21, no. 1, 2025, doi: 10.34190/ecmlg.21.1.4159.
A. Briggs and F. Cafaro, “End-user needs of fragmented databases in higher education data analysis and decision making,” Informatics, vol. 8, no. 3, 2021, doi: 10.3390/informatics8030042.
S. Gaftandzhieva, S. Hussain, S. Hilčenko, R. Doneva, and K. Boykova, “Data-driven Decision Making in Higher Education Institutions: State-of-play,” International Journal of Advanced Computer Science and Applications, vol. 14, no. 6, 2023, doi: 10.14569/IJACSA.2023.0140642.
C. McCoy and H. Rosenbaum, “Uncovering unintended and shadow practices of users of decision support system dashboards in higher education institutions,” J. Assoc. Inf. Sci. Technol., vol. 70, no. 4, 2019, doi: 10.1002/asi.24131.
A. Rhaisa and S. Mahrum, “Wujudkan Satu Data University, Unila Perkuat Koordinasi dan Kerja Sama Tim.” Accessed: Dec. 04, 2025. [Online]. Available: https://radarlampung.disway.id/universitas-lampung/read/702310/terwujudnya-satu-data-university-di-unila-perkuat-koordinasi-dan-kerjasama-tim
H. Mantik, “Model Pengembangan Dashboard Untuk Monitoring dan Sebagai Alat Bantu Pengambilan Keputusan (Studi Kasus PT MTI dan PT JPN),” May 2021.
S. Meliana, R. Taufik, and A. Handono, “Analisis Learning Management System-based Coursework terhadap Nilai Mahasiswa melalui Analytics Dashboard,” Jurnal Pepadun, vol. 4, no. 3, 2023, doi: 10.23960/pepadun.v4i3.192.
Z. Al Attar, T. Fabrianti Kusumasari, and R. Fauzi, “JEPIN (Jurnal Edukasi dan Penelitian Informatika) Pengembangan Sistem Dashboard untuk Mengevaluasi Platform E-Marketplace dengan Metode Scrum pada Startup GRAVIS,” 2022.
N. R. Khairani, N. Y. Setiawan, and W. Purnomo, “Pengembangan Dashboard Business Intelligence untuk Monitoring Data Akademik Sekolah Menggunakan Metode Kimball (Studi Kasus: MTSS Bina Ihsan Mulia),” 2025. [Online]. Available: http://j-ptiik.ub.ac.id
C. T. Gonçalves, M. J. A. Gonçalves, and M. I. Campante, “Developing Integrated Performance Dashboards Visualisations Using Power BI as a Platform,” Information (Switzerland), vol. 14, no. 11, Nov. 2023, doi: 10.3390/info14110614.
E. Rosyidi and S. Nuraini, “Perancangan Business Intelligence (BI) Dashboard Sebagai Alat Pendukung Keputusan PT. XYZ,” 2022, [Online]. Available: www.polman.astra.ac.id
A. Santra, K. Samant, E. Memeti, E. Karim, and S. Chakravarthy, “An Extensible Dashboard Architecture For Visualizing Base And Analyzed Data,” Jun. 2021, [Online]. Available: http://arxiv.org/abs/2106.05357
Y. Heningtyas et al., “Dashboard Sustainable Development Goals (SDGs) Menggunakan Framework Laravel (Studi Kasus Kabupaten dan Kota Provinsi Lampung),” 2021.
A. G. Prabawati, A. J. Santoso, and Suyoto, “Development of Key Performance Indicator for Higher Education Management,” Journal Informatic and Information Technology, vol. 3, 2024.
R. Sahara, S. Abdullah, M. I. Saputra, and C. R. Hassolthine, “Integration Design of Academic Information Systems And Learning Management Systems Using Web Services Rest-Based External Database,” Jurnal Ilmiah FIFO, vol. 14, no. 2, 2023, doi: 10.22441/fifo.2022.v14i2.010.
H. Ulfatriyani, E. Prasetyo, and A. Kurnianti, “Visualization of Alumni Performance Using Dashboard to Support Higher Education Decision Making,” Emerging Information Science and Technology, vol. 1, no. 3, 2020, doi: 10.18196/eist.v1i3.13174.
L. Paulsen and E. Lindsay, “Learning analytics dashboards are increasingly becoming about learning and not just analytics - A systematic review,” Educ. Inf. Technol. (Dordr)., vol. 29, no. 11, 2024, doi: 10.1007/s10639-023-12401-4.
M. A. Perkins and J. W. Carrier, “Using R Shiny to develop a dashboard using IPEDS, U.S. Census, and bureau of labor statistics data,” PLoS One, vol. 18, no. 1 January, 2023, doi: 10.1371/journal.pone.0278573.
A. Azevedo, J. Azevedo, and M. E. Hayakawa, “Designing and Implementing a Dashboard with Key Performance Indicators for a Higher Education Institution,” in International Conference on Computer Supported Education, CSEDU - Proceedings, 2021. doi: 10.5220/0010539501650172.
N. R. Aljohani, A. Daud, R. A. Abbasi, J. S. Alowibdi, M. Basheri, and M. A. Aslam, “An integrated framework for course adapted student learning analytics dashboard,” Comput. Human Behav., vol. 92, 2019, doi: 10.1016/j.chb.2018.03.035.
A. Vázquez-Ingelmo, F. J. García-Peñalvo, and R. Therón, “Towards a technological ecosystem to provide information dashboards as a service: A dynamic proposal for supplying dashboards adapted to specific scenarios,” Applied Sciences (Switzerland), vol. 11, no. 7, 2021, doi: 10.3390/app11073249.
B. Wijayanto, D. Iskandar, and S. P. Rahayu, “From Monoliths to Microservices: Designing a Scalable Super App Architecture for Academic Services at Universitas Jenderal Soedirman,” Jurnal Teknik Informatika (Jutif), vol. 6, no. 4, 2025, doi: 10.52436/1.jutif.2025.6.4.5237.
D. I. N. rizki P. Raharjo, T. A. Kurniawan, and D. S. Rusdianto, “Pengembangan Aplikasi Penentuan Prioritas Kebutuhan Fungsional Perangkat Lunak Berdasarkan Kebutuhan Non-Fungsional,” Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 3, no. 3, 2019.
P. Abrahamson, Outi Salo, Jussi Ronkainen, and Juhani Warsta, “Agile software development methods: Review and analysis,” VTT Publications, 2002.
A. Dwias Putri, Q. Bachri, R. Diar Seff, G. R. Suryoadhiva, and I. Albana, “Analisis Perbandingan Efektifitas Metode Manajemen Proyek TI Scrum dan Kanban : A Literature Review,” Jurnal Ilmu Komputer dan Informatika (JIKI), vol. 201, no. 2, pp. 107–116, 2024, doi: 10.54082/jiki.201.
A. S. Gillis, “What is user acceptance testing (UAT)?” Accessed: Dec. 04, 2025. [Online]. Available: https://www.techtarget.com/searchsoftwarequality/definition/user-acceptance-testing-UAT
I. Kusmaryono, D. Wijayanti, and H. R. Maharani, “Number of Response Options, Reliability, Validity, and Potential Bias in the Use of the Likert Scale Education and Social Science Research: A Literature Review,” 2022. doi: 10.12973/ijem.8.4.625.
H. Yakub, B. Daniawan, A. Wijaya, and L. Damayanti, “Sistem Informasi E-Commerce Berbasis Website Dengan Metode Pengujian User Acceptance Testing,” JSITIK: Jurnal Sistem Informasi dan Teknologi Informasi Komputer, vol. 2, no. 2, pp. 113–127, Apr. 2024, doi: 10.53624/jsitik.v2i2.362.
Vercel, “Next.js Documentation: Getting Started. Next.js by Vercel.” Accessed: May 06, 2026. [Online]. Available: https://nextjs.org/docs
L. Rahmawati and S. Sumarsono, “Desain Pengembangan Website dengan Arsitektur Model View Controller pada Framework Laravel,” Jurnal Teknologi Dan Sistem Informasi Bisnis, vol. 6, no. 4, pp. 785–790, Oct. 2024, doi: 10.47233/jteksis.v6i4.1497.